Event Information

To help make your visit as smooth and enjoyable as possible we have set out some information below.

To gain entry on the day, each person will need to present their Ticket (confirmation email) for checking on arrival at the venue, either printed on paper or shown on the screen of your smartphone.

Children under 13 are free but still need a Ticket. All children must be accompanied by an adult aged 18 or over. Each adult ticket is entitled to a maximum of two children’s tickets.

Please keep your Ticket safe and on you at all times.

Tickets are non-refundable.

Parking is available on site and is free for ticket holders.

Well behaved dogs are welcome but must be kept on a lead at all times.

You are advised that some areas of the museum site are outdoors and have uneven terrain. The inside of the museum building is also a living workshop so you must take care when moving around and only enter the permitted areas and obey any staff instructions.

Please wear suitable clothing and footwear.

You must not use photographic or recording equipment for commercial purposes without prior consent from us, either in advance of or at the beginning of your visit. If you do, you accept that we may destroy the media on which they are made or recorded.

As a condition of sale, Ticket holders consent to being photographed, filmed or sound recorded for press, radio, TV, video, DVD, webcast or other public broadcast as part of the audience or by security CCTV.

We accept no responsibility for your personal property.

Refreshments are normally available to purchase all day during our open days and at other events, including Jan’s famous freshly-cooked bacon rolls, homemade sausage rolls and cakes, as well as tea, coffee, and soft drinks.

Please check the event listing prior to attending or contact us if you have any questions.

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